Generic Usb Hub missing

A

Afif Mahbub

My laptop has 3 usb ports but only one of them seems to work. When i try to use the other one it says usb device not recognized and the device is malfunctioned. The usb port that works is beside the Hdmi port. My laptop model is Hp Pavillion 15 au101nx. I have been facing this issue for a year now and i tried solving it with a usb hub but that doesn't work too. i tried updating the drivers.

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