My brand new Xbox Elite Series 2 Controller wont update in the Xbox Accessories App on my PC. It says a controller update is required for my controlle

[Penn Replays]

My brand new Xbox Elite Series 2 Controller wont update in the Xbox Accessories App on my PC. When I load up Xbox Accessories on my PC, it says a controller update is required for my controller and when I begin updating it, it stays at 0%. I need help on solutions to fix this.

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