How do I fix my HP laptops touchpad?

M

Malak .

I have an issue with my hp laptop elitebook x360 , the touchpad isn't working and the caplock key works fine but its light is never turned off even when the laptop is shut down. I tried reseting the system, updating the driver , enabling touchpad everything!!! I hope someone can help me , I am using an external mouse at the moment but I really want to fix the touchpad. Thank you.

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