How do I troubleshoot a Graphics Card Issue on Windows 10

S

Sjch67

I've got a problem when running a 3d Application that is not picking up one of the two Hardware Graphics Cards installed. Instead it's listing what looks like a Software running Open GL, which I'm confused as I don't have anything like this installed.Laptop Dell 7560Built in Graphics Intel UHDAdditional Card, Nvidia RTX A4000Using the Nvidia Software and Windows Graphics (In settings) I;ve selected the Application to force to use the Nvidia, but when checking in the PTC Creo Application it states that it's using VMware, Gallium 0.4, all points to software, and the fact it's running really slow

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