Why is my USB dongle not working? Is it because it is being rejected by device manager in Windows 10?

J

John Macias

I recently bought a USB WIFI dongle for my laptop and was able to put a SIM card in it. When I connect it to my laptop (Acer Aspire running Windows 10), it beeps several times like it's a recognized device then unrecognized and then recognized. I look under device manager and it appears there. My green light for the dongle is on meaning there is data and I am able to see that there is data being exchanged/transmitted on the router login page but I still am not able to navigate. I check device manager and the "portable device" is missing and when I hook it back up it beeps several times informi

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