Can't update Windows or download/update apps in Microsoft store - Error Code 0x80004002

[Elijah Kerns1]

I ran into this issue recently and ended up hard resetting my device. That worked for a little while and a recent update seems to have gotten me back into this state. I've tried most of the steps in this thread but none have worked. I particular step 2 from the above linked thread does not work because when I run the ren commands I receive the error:"duplicate file name exists, or the file cannot be found"This doesn't make sense as I see the SoftwareDistribution and SoftwareDistribution.old files under This PC > Intel 730 Series (C > Windows and I see the catroot2 and Catroot2.old file

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