All devices e.g. keyboard and mouse, don't work when im on the ‘Startup Settings’ screen via Advanced Options

M

Mar Syaz

All devices for my computer, e.g my keyboard and mouse completely shutoff and don’t work when I end up at the Startup Settings screen by clicking on advanced optionsSo I just tried to factory reset my pc and it still booted me up to the same login and wallpaper I had prior to the reset, so I was a little confused, and I then tried to login to my profile and it said “The User Profile Service service failed the sign-in, user profile cannot be loaded. I was very scared so i tried to boot it in to safe mode and on the way there On the Startup Settings screen, with all of the advanced startup optio

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