certain keys on my laptop are not responding

[Jael M]

hello my hp laptops keys have stopped working. specifically the w, r, o, p, and backspace. i’ve tried the device manager thing and uninstalling and reinstalling the keyboard and i’ve restarted it quite a few times now. it doesn’t seem to be responsive since normally the keys light up when pressed but these keys don’t have any reaction. i’ve tried to trouble shoot it in settings, but i can’t find the setting for it.

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