I CANNOT GET LINK TO WINDOWS APP TO LINK MY PHONE

A

alan93

I have been trying to do this for an HOUR!!This was just working the last few weeks and now after getting back home after vacation I cannot get it to link.I have tried restarting the computer, restarting the phone , turning on wifi off and on on the phone. i am constantly getting different instructions on the app and its asking for different types of codes. Sometimes it asks for a number code and I get codes with letters.Other times it asks for letters and number codes and It gives me a phone keypad to put in the code!!!!If it does link it says "done" but then on the app it shows not connected

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