Windows 10 Education - closing lid set to 'do nothing' doesn't work

[Diane Schmallegger]

Typically, when I close the lid on my laptop, whatever is on the display moved to one of two external monitors. Today, my display froze, and I restarted. When I restarted, my monitor position had changed in the settings, and now, when I close my laptop, whatever is on the laptop display stays on the laptop, and there is no way to access it with the lid closed.Closing the lid is set to "do nothing".What do I need to change so that whatever is on the laptop display will move to an external monitor when I close the lid?

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