Dell XPS 13 9310, Killer AX500-DBS

K

Kevin Carney1

I have a Dell XPS 13 9310 with a Killer AX500-DBS Network Adapter. At some point a few weeks ago the adapter became disabled. One minute it worked fine and was connected to my home router, the next it was disabled. I've performed every test or procedure I can find, have read every forum describing the same or similar issue as mine, and had multiple techs at Microsoft check drivers, settings, etc. Intel is currently checking the issue to see if there is a fix. To sum it up, the wifi adapter is unable to connect in Windows, the toggle in every module is nonfunctional. (You click on Turn on WiFi

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