I am unable to sign back into Windows Mail with my Google Workplace email

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Ethan Mercado

My workplace recently introduced two-step verification measures to access to our Google Workspace accounts. The security keys provided to us are required for any log in.Unexpectedly, I was signed out from my Google Workspace email on Windows Mail, the first time since the two-step verification process was implemented. After I entered my email & password, I encountered a soft lock loading screen rather than a prompt to insert my security key, which is what I typically receive whenever signing in into a browser.My personal email functions in Windows Mail and I'm able to access both my person

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