My hard drive is locked out, no bitlocker key

J

John Hellyer

My computers motherboard fried so I was trying to get my family pictures and stuff off my hard drive, years of important pictures that are not backed up anywhere else, but the tech said I have to have my bitlocker key, but no problem just sign into my Microsoft account, okay no problem my device is listed but when I go to get the bitlocker key my computer isn't thier, so it's thier on devices but no bitlocker key, the website is completely unhelpful and Thiers no way to contact support not over the phone chat or email... Or atleast I couldn't find anything, I need to know why my bitlocker key

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