I can't turn the virtual machine platform on.

[FatemaElzahraa Ahmed Mohamed Hemdan Elrotel]

I am trying to turn the virtual machine platform and windows subsystem for linux on from ( Turn Windows features on or off ), it show me the its successfully updated but need to restart, so when i do the restart it shows me that windows couldn't update features and its will undo all changes. I tried to troubleshoot and DISM command but still same result every time!

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