My keyboard and mouse stop working after connecting to the Internet

V

victor mukoro

I need assistance fixing this consistent issue am having. When ever I format my laptops and install Windows 10 or 11 on it, my keyboard seems to be working well at first but once am connected to the Internet, my keyboard and mouse stopped working and I can't get to fix it. If I try updating drivers, it says driver is up to date. I Don't know what else to do, although the keyboard and mouse works before the operating system is loaded. Am using the Hp pavilion X360 8th gen and I have Windows 10 version 1909 installed on it

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