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Hey, my win10 laptop have very quiet system sounds such as notify and youtube background sounds on firefox. I can hear peoples speaking in their videos with their mic but unable to hear or too quiet anything else. On the other hand, system based sounds quite low too, I can barely hear some of them while a bit better can hear others. I ran audio troubleshooter did not help as it keep saying turn off audio enchements, I do not have such tab on my sounds settings. I also updated my sounds drivers from realtek. However one thing to remember this is a laptop so its is own have sound hardware someso
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