Logitech Brio 4K and Windows Hello

[Stephen_In_California]

I was troubleshooting a problem with my external camera and Windows Hello and I saw that many people have had a similar set of errors. Windows Hello works with my laptop integrated cameraLogitech Brio 4K works with just fine Zoom, Teams, Logitech, and other softwareWhen I try to configure Windows Hello with the Brio, Windows returns "Something went wrong" error and failsEvent Viewer shows an error with camera start-up (CameraStartupFailureEvent)After going down a number of fruitless paths of logic and inquiry, I finally hit upon something that worked.My Brio was plugged into a USB-C port exte

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