Binding key function like shift and space on my razer deathadder v3 pro is notworking

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Dong Lee1

ok so the key bind on side button of the mouse is not working on my pc but work with my laptop with the same version of the app( lastest version )i did update my firmware and try to reset factory the mouse then bind again and it still not work on my pc but my laptop is still good and work normally.so is it my pc problem or the mouse problem. Im pretty sure that it is pc problem and can u guys help me to find out wat is happening to my mouse or pc cuz i really need to bind and the mouse is quite expensive if the bind not work im gonna refund the mouse and get another one if it is the mouse prob

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