How to get past couldn’t complete updates, undoing changes

[Vicki Smith1]

Computer is stuck on couldn’t complete updates, undoing changes. I can not get it stop doing it and my computer will not restart in safe mode. When I try, it opens it up with this error screen again. I also can not open the command prompt because it ask for a password I can not remember and I have changed the password with Microsoft website but it still says the password is incorrect.

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