Unable to sign out of local windows account - account recovery isnt working either? been over 24hrs since data has been submitted but no response

T

Tony729

Hello,This is a new Microsoft account i had to create as im unable to loginto my original MS account which is also what my windows account is under.Im unable to sign into my laptop as i dont know what the password is, but im unable to reset it as my account is now locked...I have followed the account recovery process & filled out the form on Saturday afternoon, but i have still got no response on that to my recovery email?Is there any other way i can reset my password/get my account unlocked please?I feel i may have to reset my entire windows PC to just be able to use it again now...Thanks

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