Printers and devices in control panel freezing

A

amrmoghraby

Hello,I have a print server joined to a domain, when I try to print from any domain joined device on the internal network it works perfectly, but when I do so outside of the network the control panel devices and printer window freezes, I cannot do anything, and the same happens when I try to select a printer from other applications to print. Tried clearing Spooler entry, restart the spooler service and nothing work. I can see that when opening any document, a connection is made to the print server first which hangs and causes the issue. What sometimes work is disconnecting the device from the

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