Getting message "Please update your device settings to accept media transfers."

P

Penne Swingle

I am trying to transfer videos from my JVC Everio camcorder to my laptop. I haven't used this camcorder in two years. But I have all the videos I transferred onto this laptop from two years ago. I don't have the software on the laptop so I tried using the the manual instructions, but I am still getting the same error message. I looked at youtube tutorials for this message and they all say to go into device manager or device settings and go into edit power plan, change device settings and USB settings". I don't have any of these USB settings where it says they should be. Not sure why I don't. A

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