D
D Bierman
I am helping an aunt who's forgotten her password. I used shift/ restart to go to the advanced Startup I chose safe mode, but when the computer starts, it goes back to the login screen. Her windows account is linked to her landline so resetting her account is a problem. I am going to try a third party program to override, but I haven't tried opening the bios, so I can change her boot order to a thumb drive. Any suggestions?
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