N
Nicole Zheng
I tried to factory reset my HP victus laptop but it’s been stuck at 64% then restarting and booting up then stuck at the 64% boot screen. I waited 2 days and it’s still the same, showing 64%-68% on a blue screen and then showing the Victus logo and then back to 64%. I tried System Repair from F11 key but I got an error. It also won’t let me download windows from Cloud and only lets me select local. I wanted to do a factory reset bc I was paranoid after I installed some malware by accident. I got rid of it but just wanted to make sure by fully resetting.Please help!
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