solution to exit windows s with problem

[Infotchê Assistência Técnica99674491 0983512858]

SOLVED, I picked up a new Acer Note yesterday, 6/14/2024, with this problem, and after hours of researching and reading, trying various things offered, a person on an English forum said that they had done a factory reset of the device and resolved. I did it and it really resolved it. For those who don't know, follow the steps. Hold SHIFT on the keyboard and restart your PC, just release it when it is on the home screen Then in the options, select restore factory settings, in my case, as the note was new and had no data, I set it to clear everything and not save anything. After the

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