Hardware error

G

Grandpa Jim

When I connect my Android phone to Windows 10 in order to download photos, the computer does not recognize or pick up the phone in This PC. Each time I try I get this "Hardware error" on Performance Monitor. Can anyone advise me on how to "fix" this problem? I'm a relative novice and can only imagine that there is a piece of hardware that can be replaced--by someone who knows how to do such things, of course. A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent Code: 144 Parameter 1: 3003 Parameter 2: fffffb86d936b6b0 Par

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