Couldn't add new language in settings

[cxnnietxn]

My dad just refurnished a second-hand laptop for me and while I was setting up the laptop, I realized I couldn't add a new language in the settings; I clicked the 'Add a language' and tried to type in the language I want to install, but the 'next' button cannot be pressed, and no results popped up. According to my dad, everything was fine when he first installed the English language pack before handing the laptop to me.Does anyone know what could be the cause for this?

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