Windows 10 and Printer

D

denmarfl01

Printer will no longer print documents...even a Test Page. Device & Printers shows Printer Offline. Running the printer trouble shooter shows...PRINTER NEEDS TO BE POWERED ON. The printers display is on, I can make a copy using the Printers scanner. Why is trouble shooter showing Printer needs to be turned on when it is Turned on?. I have powered Off printer, unplugged it from Electrical plug. Turned off Computer, plugged back in Printer, let it boot to display is showing normal display, powered on Computer....still get Ptinter offline and trouble shooter shows Power needs to be Powe

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