How to leave Family Safety if the parent account has been stolen?

  • Thread starter Kateřina Havrlantová
  • Start date
K

Kateřina Havrlantová

Hi,My account is a child account by error. I found out only now because do not used it every often. I want to change my date of birth, by I could not you it without parent account. Turned out it has been stolen, so I am not able to change my birth, or do anything really. I went to Microsoft support, but they do not have the authority to do anything. How can I get out of the Family safety and keep this profile is I do not have access to the parent account and it has been stolen?Thank you for your supportKateřina

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