Pin issue while logging into the xbox app (PC)

M

Marceline Essa

Hello. For the past couple of days i had an issue with logging into my xbox account. Every time, that i try to log into the desktop xbox app i need to put my email and password, but then i'm being asked for a pin. Which i have never made. I have never made an xbox account pin, either and the windows hello pin which i have used to log onto my sisters account, does not work on this device. I can log into my xbox profile in the browser just fine. The bigger issue is that when i try to reset the pin i'm being told that, the pin is not allowed on this device. and then i'm being asked to log in, but

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