Shut down and Restart buttons are broken. For the past few days nothing happens when I press it and I have to hold down the power button if I want to

[Jonathan Labao]

It started a few weeks ago when it said to "update and shut down" / "update and restart". I clicked the option to update and shut down but the next day it still had the "update" part on both options. For a while I could still use my computer normally, but now I press either button and nothing happens. I've tried going into the Windows Update page in the Settings but I get stuck on a loading screen and when I troubleshoot it I get a message saying it detected an issue and resolved it, but then I go back the page in Settings and I get "Something went wrong. Try to reopen Settings later" and cant

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