My pc shuts off and goes black screen but i can still hear the audio, i also have to manually restart my pc before i could use it.

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Daniel Patrick1

My specs:Dell G5 5000Windows 10 (unable to upgrade to windows 11)Processor: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHzInstalled RAM: 16.0 GB (15.9 GB usable) RTX 2060460wThe problem started the day I received the pc but it wasn't as often as it is now. I cant even play the games i usually do anymore like fifa, fortnite, and valorant without it crashing, I took it to a phone repair shop to maybe get it fixed but cheap but they just said there was nothing wrong with it. It usually happens either when I boot up the game or when something within the game happens for example when I die in valorant and

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