K
Kimaya Richards
Basically I did a factory reset on my hP laptop because it was very slow. Theres an issue with one of the cooling fans but it was working alright...I reset it and then I was stuck in a startup loop. It would ask me to pick an OS but both options were windows 11. I would pick either..it would load, the PC would restart and id be presented with the two same options. I followed some advice to put it into safe mode which I did and now I'm stuck with this screen. Only things that work are the "Shut down/restart" option and the accessibility settings. I've only had this computer for 3 years.
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