I cannot make a purchase with my giftcard.What is wrong?

T

Teresa Haas

I purchased an item from Bingo Blitz in June.I tried to purchase another item a week later.But my card was declined.The card was purchased from the same company.I checked the card balance.It had more than enough money on it to make a purchase.I then checked my microsoft account.And everything was fine there.I contacted microsoft to see if they could help me figure out what is going on.I was told that it would be 3 to 5 days before they would find out anything.It`s been 2 weeks already.And I haven`t heard anything from them.Can someone please help me?

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