i have 2 problems one is relating to browser and one relating windows

I

ibrahim ashraf1

i just started to have a problem where any browser randomly goes back one link if i am on youtube and click a video a few minutes later it sends me back to youtube home screen it happens in any website please help i even factory reset and downloaded chrome again but it still kept happening also randomly my taskbar stops working and i can't click any other apps or open them and can't click any other apps that are already open so like if i was using chrome and had microsoft store open i can't click it please help me i have factory reset but both of the problems wern't resolved i did malware sc

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