how do i fix this purchase error

M

Mateus Modena

whenever i try to buy minecraft with my Itaú card, it asks for id verification, when i put in the correct itoken code, it gives me this error: "LogosItaucard5c7d52a6394ee0b574eecae02TERMptNextStepOUTOFBAND". if it helps the card is a mastercard

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