Re-installing Windows 10 on PC that was originally Win 8.1

M

MatthewSnyder090

I've had my laptop for 10 years. Started with win 8.1. Had win 10 installed about a year later and it has been running perfectly since then. 2 days ago it stopped. It would not let me recover. It would not let me restore. 9 plus years. I had to reset my pc all the way. Lost everything. It now loads into win 8.1 and it is activated. I cannot reinstall win 10. Why in the **** is that happening? Why would it be giving me errors it never had before? Does Microsoft realize how stupid up that is? Not that I lost all my sh*t. But I can't get my computer back to the way it was TWO DAYS AGO. I can't be

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