How to resolve Identity Pass Error Code: 203 Information does not match when requesting new 'TAP code' for Authenticator 'Work or School profile'?

G

GaryGallanes

Issue: Unable to request new 'TAP code' from 'Identity Pass' app. - Resetting Authenticator App on replacement Corp Laptop & Android Repo steps. - Received new MSFT imaged Laptop & Android phone.- On Android, go to aka.ms/knxxxxxxck. - 'Identity Pass' launches successfully and requests Employee ID & Corp email. - Enter Employee ID '0004xxxxx6' & Corp Alias '*** Email address is removed for privacy ***'. - Click 'Submit' Returns Error Code: 203 'Information does not match'. - Retry with Birthdate x/x2/xxx7 & Corp Alias '*** Email address is removed for privacy ***' - Click 'Submit' Returns Error Code: 203 'Inf

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