The “I forgot my PIN” button doesn’t work.

[Kurt Kuhlman]

My computer made me choose a new PIN this morning, and I forgot the new PIN, and so when I tried to login to my computer later in the day it wouldn’t let me on. Whenever I click the “I forgot my PIN” option when trying to sign in, it just sends me back to the Lock Screen but doesn’t actually allow me to reset my PIN. I haven’t been able to find any way to reset my PIN without getting into my computer, and the one way that I should be able to reset it doesn’t work.

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