Am trying to log into an old device on windows 10. Unfortunately I have forgotten the original password

J

jade farnell

Hi there. Am trying to log into an old device on windows 10. Unfortunately I have forgotten the original password. It is asking me to log in via my Microsoft account so I reset my password through a browser. With my laptop connected to wifi this new password doesn't work. Tried it again, doesn't work. I have restarted regular, and restarted into safe mode. Are you please able to help asap?

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