Windows laptop not working - blue screen, blank screen, normal, blue screen again.

L

Laoise Brady

Hi! So I got my laptop back from repair yesterday and the motherboard was replaced. The first thing I saw when I opened the laptop was a blue recovery screen which then changed to the blue screen with :( on it. I don't know much about computers at all but I'm assuming that's bad. It updated and went back to normal. Today i opened it and it opened normally, and then it went back to the blue recovery screen, and then the screen with :( on it. I did a hard reset and it hasn't loaded up yet, it's stuck on a blank screen with the fan on. I'm not sure what to do. It's still under warranty. Does anyo

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