Microsoft account not syncing with the Windows account.

J

Julyo30

I have been having sync issues with my Microsoft and Windows accounts for a few months after I installed MS 365 Family. First MS 365 family started showing me a sign-in error and did not recognize my credentials every time I entered them. I would get the following window (Figures 1 and 2) where I would enter my credentials and then immediately it would ask for them again, infinitely. I uninstalled MS 365, and the first thing I noticed was that the user image of my MS online account was synchronized on my laptop, then I followed some steps that I read on this same Microsoft site to regain acces

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