K
Karen Mockel
My brother printer has suddenly stopped printing. Every time I try to print, my computer takes a long time to connect to the printer, then it goes into "printing" state, then "printer in error state".1. There is nothing physically wrong with the printer. Ink and paper are fine. No paper jams. It is connected to the internet. (It is not a wired printer.)2. It will print test pages from the printer itself, but not from the computer. It will print pages it gets off the internet from the printer.3. The troubleshooting tool detects "a problem" but does not find it in any of the usual things it chec
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