We couldnt complete the updates, undoing changes

[Electra Global Admin]

Hi,While a computer was trying an update this moning, its gotten stucked on the blue screen with ' We couldnt complete the updates, undoing changes ' for over 3 hours.Ive tried going into safe mode and deleting the 'SoftwareDistribution' folder,I have ran the troubleshooting option in safe modei have gone to the start-up recovey option and tried all option 'recover, restore, start-up repair' all didnt work / failedI have changed the app readiness in services.msci have ran the DISM restorehealth commandAll with no luck / fix. Help.

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