My new laptop is stuck in Darrin DeYoung retail mode & won’t allow me to delete account or change my account as admin or make any changes without admi

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Patricia Franco-DiPaolo

I purchased a new laptop and received it with the Darrin DeYoung retail mode and it does not allow me to delete his account. Change the name to his account or download any sort of apps without the admin password. I have tried all the steps that is mentioned to remove this dang retail mode and none of it works.

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