Reset laptop but keeps restarting after critical updates

L

Loey_993

I reset my laptop. It took an entire day, and after it reinstalled I started to set the computer up. It asked me to select a language and after I did that it told me “there was a problem getting your pc ready to use but we think an update will help get things working again”. I clicked next and it said “getting critical updates”. After this it goes to a “just a moment..” message and remains on this until the laptop restarts itself. I then have to go through this all over again but can never get past this point. Please help.

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