Department Code keeps clearing itself under printing preferences

[Terrance Brown1]

How do I get the department code to stay in the Others tab, in printing preferences. I have entered it, hit apply and ok. Less than 30 minutes later user will attempt to print and the department code field is blank. I have tried restarting, so far I have seen the isues on 5 seperate machines, all running windows 10. I am accessing preferences by going to settings/devices/printers

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