Granting more screen time to my child’s account does not work

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It sounds like others have had this issue going on since 2019 and unbelievably this hasn’t been fixed in 2024? We are currently locked out of my son’s computer. Have done all the things to add, re-add child account, remove screen time etc. This is frustrating. This worked correctly for ONE day before it froze up and now we can’t access anything. Extremely disappointed in Microsoft for making something so seemingly easy so difficult.

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