I was supposed to have a call with support this morning regarding an escalated issue. My system crashed and I lost access to the email

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William Alich1

I had a call scheduled with support this morning. My system crashed and I lost access to the email associated with the case and the transcript I downloaded. I was in the process of drafting a Word document to submit regarding the issue when my system crashed. I will get something together I don't know if the case is still active.

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