I tried to access my account (was blocked). I filled out a recovery form. All the methods that Microsoft recommended do not work in my case

[Valery Chyreichyk(V.C)]

I tried to access my account (was blocked). Filled out a recovery form. But received a message (I created a new account), that Microsoft is ignoring my request because I had activated two-step authorization. But that's why I made a request to restore access to my blocked account, because I lost the ability to use such authorization (two steps) And what should I do now? All the methods that Microsoft recommended do not work in my case

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